If I have existing low voltage wiring, can I use it?
A.
No. The "low voltage" wiring in your home can be anything from a few volts to 24V or more, AC or DC. The cap and sign have complex efficient electronic circuitry that must use the voltage source from the transformer included. There can also be a safety issued involved if the wrong voltage is connected, as well as damaging the electronic circuitry in the cap and the sign.
Q.
How are the signs lighted?
A.
All our signs use LED illumination technology for long life duration and low power usage.
Troubleshooting
Q.
My sign doesn't light up at night.
A.
Ensure the outlet you are using has power and the transformer is plugged in properly.
Ensure that there is no external light source shinning on the light sensor at the top left corner of the sign.
Check the wiring connections at the sign.
Q.
My sign lights up intermittently.
A.
Check for a loose power outlet connection.
Check the wiring connections at the sign, we suggest you disconnect the two joined wires and reconnect them.
